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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Madora Bartel

Madora Bartel

March 17, 2026

5  out of  5
rating by Madora Bartel
"The staff at Stare Farm Highlander Pt. is professional and friendly and will go above and beyond to resolve issues."
We responded:
"Madora, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Terri Waggoner’s Team—we are always here to help!"
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Misty Robson Timberlake

March 13, 2026

5  out of  5
rating by Misty Robson Timberlake
"This office has made adding and removing vehicles to my plan so easy. A quick email or call and all gets set. Worry free service! Have used them for more years than I can remember and have never considered leaving."
We responded:
"Misty, thank you for your wonderful review of State Farm Agent Terri Waggoner’s Team!"
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William Miller

March 11, 2026

5  out of  5
rating by William Miller
"Very professional. Enjoyed dealing with her."
We responded:
"Thank you so much for the 5-stars, William! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Terri Waggoner’s Team anytime."
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Stu Lo

March 9, 2026

5  out of  5
rating by Stu Lo
"I appreciate the services and friendly staff at Terri Waggoner group of State Farm."
We responded:
"We are grateful for your 5-star review, Stu! Thanks for taking a moment to share your positive rating of State Farm Agent Terri Waggoner’s Team here in Floyds Knobs . "
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A P

February 20, 2026

5  out of  5
rating by A P
"Been with Terri and her team for years now. I've had zero problems, and I get good rates. Highly recommend them. I've not had to file a claim yet, but I won't worry about if I do. I know I'll get great service."
We responded:
"Wow, thank you for the 5-star review, A! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Terry M

February 19, 2026

5  out of  5
rating by Terry M
"Terri and her staff always knowledgeable and professional handling my insurance needs."
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Benjamin Puppato

February 17, 2026

5  out of  5
rating by Benjamin Puppato
"Pretty good insurance, sent me a card of appreciation"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Terri Waggoner’s Team! We deeply appreciate your kind words here in Floyds Knobs . "
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Chuck Distelrath

February 6, 2026

5  out of  5
rating by Chuck Distelrath
"Terri Waggoner and staff are always willing to go that extra mile to help you."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Justin Schneider

February 6, 2026

5  out of  5
rating by Justin Schneider
"Terri and her office have always taken good care of me. Their customer service is excellent. I never have trouble reaching them when I need them. State Farm also is a quality, honest insurance company that won't try to wait out insurance claims until the statute of limitations runs out. They will pay when it is your fault and they won't hassle you when your full coverage requires funds recovery for you. You really cannot go wrong with Terri and her crew at State Farm!"
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Amy Peters

February 6, 2026

5  out of  5
rating by Amy Peters
"We’ve had a great experience with the State Farm agency and Terri Waggoner. Terri is incredibly friendly and personable, and you can tell she truly cares about her clients. She even sends us a card on our birthdays, which is such a thoughtful touch. The entire staff is professional, helpful, and always welcoming. It’s nice to work with an agency that makes you feel valued, not just like another policy number."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Terri Waggoner’s Team. "
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Terri E

January 27, 2026

5  out of  5
rating by Terri E
"Fast & efficient on auto insurance claim. Staff is very knowledgeable and friendly. Very pleased with speed of processing my claim and repair completed. They made sure it met my requests. Thank you!"
We responded:
"Thank you! Terri"
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Randy Hussung

January 21, 2026

5  out of  5
rating by Randy Hussung
"Outstanding customer service with a personal touch. Very responsive to my questions with sound recommendations and alternative solutions. The best agency I have ever dealt with."
We responded:
"Thank you for your kind review of State Farm Agent Terri Waggoner’s Team. We appreciate it! Thank you for the amazing review, Randy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Rodger Jenkins

January 20, 2026

5  out of  5
rating by Rodger Jenkins
"Fast service, great rates!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Terri Waggoner’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Cheryl Gray

November 17, 2025

5  out of  5
rating by Cheryl Gray
"Great experience. Took care of our needs in the time we needed it done. Highly recommend."
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Townsend Gray

November 17, 2025

5  out of  5
rating by Townsend Gray
"Great experience. Took care if what we needed in the time we needed it done. Highly recommend."
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Barbara Williar

October 29, 2025

5  out of  5
rating by Barbara Williar
"Always a great experience. Very helpful staff. Great customer service service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Thomas Maled

October 4, 2025

5  out of  5
rating by Thomas Maled
"Just had an insurance claim for My truck and Terri’s team was impressive! They made filing a claim easy and the body shop they recommended Clarksville Collision was great. Thanks Terri so much."
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Cathy Minarich

September 18, 2025

5  out of  5
rating by Cathy Minarich
"Had problem sending final statement to the adjuster. I was helped by very nice lady at front desk. Very happy with State Farm."
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Morgan Allen

September 9, 2025

5  out of  5
rating by Morgan Allen
"Terri Waggoner's office is a wonderful team to work with. I'm very happy to be with State Farm again."
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David Grammer

August 28, 2025

5  out of  5
rating by David Grammer
"Terri and her staff have always been there for me when I needed them. Above and beyond."
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James Saulsgiver

July 8, 2025

4  out of  5
rating by James Saulsgiver
"Everyone Terri Waggoner has always been kind and helpful. Just a great bunch of ladies..."
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Dean Serneels

July 8, 2025

5  out of  5
rating by Dean Serneels
"I have been working with Terri and her team for over 15 years. She has been a valuable member of the family helping us get through floods, car accidents, vandalism, and whatever else life has happened to bring upon us. The team has always been very quick and efficient in their response. I could not have asked for a better insurance team."
We responded:
"Thanks Dan I appreciate you and your business !!"
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Phyllis Gregory

June 12, 2025

5  out of  5
rating by Phyllis Gregory
"Walked in this morning with 2 concerns. All taken care of efficiently and courteously. Thank you!"
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Tony Geraghty

May 9, 2025

5  out of  5
rating by Tony Geraghty
"Great place. Highly recommend."
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Seth

March 27, 2025

5  out of  5
rating by Seth
"Terri Waggoner is very kind, thoughtful, and helpful. She even sent a letter welcoming me to my new insurance company."
We responded:
"Thank you Seth! We appreciate your business. "